Welcome to Silmora. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.silmora.com] or make a purchase from us.
Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We may collect non-personal information such as your browser type, device type, IP address, and browsing behaviour.
How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: To process and fulfil your orders, including sending you emails to confirm your order status and shipment details.
- To Improve Our Services: To enhance your shopping experience, understand your preferences, and improve our website and product offerings.
- To Communicate: To send you updates, newsletters, and promotional materials that you may be interested in. You can opt-out of receiving these communications at any time.
- To Protect Our Site: To detect, prevent, and address technical issues and protect against fraudulent activities.
How We Share Your Information
We may share your information with:
- Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Obligations: If required by law or in response to legal proceedings, we may disclose your information to law enforcement or other government agencies.
Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in your personal information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us at [privacy@silmora.com].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect when posted. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [privacy@silmora.com].
Thank you for trusting Silmora with your personal information.
