Thank you for shopping at Silmora. We are committed to delivering your orders promptly and securely. Please read our shipping policy to understand how we handle shipping and delivery.

Shipping Partner

We have partnered with Shiprocket to ensure your orders are delivered efficiently and on time.

Shipping Locations

We currently ship to all locations within India.

Processing Time

• Orders are processed within 1-2 business days after receiving payment.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Delivery times may vary depending on your location.
• Typically, orders are delivered within 3-7 business days after dispatch.

Shipping Charges

• Shipping charges are calculated at checkout based on your order’s weight and destination.
• Free shipping may be available for orders over a certain amount. Please check our website for current promotions.

Tracking Your Order

• Once your order is dispatched, you will receive a tracking number via email or SMS.
• You can track your order on the Shiprocket website or app using the provided tracking number.

Delays and Issues

While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as weather, holidays, or carrier issues. If you experience any significant delays or issues with your order, please contact our customer service team at [customer service email/phone number].

Incorrect Address

Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize you’ve entered the wrong address, please contact us immediately to update your information.

Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us immediately.
• We will work with Shiprocket to resolve the issue and ensure you receive your order or a replacement.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at [customer service email/phone number].

Thank you for choosing Silmora for your 925 Silver Jewellery needs.